Return Policy
Effective Date: 1.3.2025
At Shree Umiya Holiday Club, we strive to provide the best holiday experiences. Please read our return policy carefully before making any transactions.
1. Eligibility for Returns
- Membership fees and holiday bookings are generally non-refundable unless specified under specific conditions.
- Requests for cancellations and refunds must be submitted within the stipulated timeframe mentioned in the booking terms.
- Refund eligibility depends on the cancellation policy of the booked resort or holiday package.
2. Cancellation and Refund Process
- All refund requests must be initiated through our official website or customer support.
- Refunds, if applicable, will be processed within 10 business days after approval.
- Refunds will be credited to the original mode of payment with 10-15 working days.
3. Non-Refundable Situations
- No refunds will be issued for last-minute cancellations or no-shows.
- Refunds are not applicable for services availed or partially used bookings.
- Membership plans, promotional offers, and discounted bookings are non-refundable.
4. Amendments and Modifications
We reserve the right to amend or modify this return policy at any time. Changes will be effective upon posting on our website.
5. Contact Information
For any queries regarding refunds or cancellations, contact us at:
By proceeding with a booking or membership, you acknowledge that you have read, understood, and agreed to this Return Policy.
