Refund Policy
Effective Date: 1.3.2025
At Shree Umiya Holiday Club, we strive to provide the best experience for our members. Please read our refund policy carefully before making any bookings or payments.
1. Eligibility for Refund
- Refund requests should be made within the specified period of two days as indicated during the booking or membership purchase process.
- Only cancellations made in accordance with the applicable cancellation policy are eligible for refunds.
- Refunds are not applicable for no-shows or late cancellations.
2. Membership Fees
- Membership fees are non-refundable once the membership is activated.
- In case of an error in processing payment, members must notify us within 7 days for a resolution.
3. Booking Cancellation Refunds
- Refunds for canceled bookings will be processed based on the terms stated at the time of booking.
- Partial refunds may apply depending on the cancellation date and applicable charges.
- Refunds will be credited to the original mode of payment with 10-15 working days.
4. Processing Refunds
- Refunds will be issued to the original payment method used during the transaction.
- Any transaction fees or banking charges incurred during the refund process will be deducted from the refund amount.
5. Exceptions
- Refunds will not be granted in cases of misuse, violation of terms, or fraudulent activity.
- Force majeure events such as natural disasters, pandemics, or unforeseen circumstances may affect refund eligibility.
6. Contact Information
For any refund-related queries, please contact us at:
By proceeding with membership or booking, you acknowledge that you have read, understood, and agreed to this refund policy.
